Welcome to Luxe Pet Australia, an e-commerce website that offers a wide range of pet products and accessories. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy, govern Luxe Pet Australia’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
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Product Information and Availability
We strive to ensure that all product information and descriptions are accurate and up-to-date. However, we do not guarantee that all products will be available at all times. If a product you have ordered is not available, we will contact you to discuss alternative options or cancel your order.
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Payment and Pricing
All prices on our website are in Australian dollars and include GST. Payment for products must be made in full before the order can be processed and shipped. We accept payment from wholesalers by credit card, PayPal, and other methods as listed on our website.
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Shipping and Delivery
We will ship your order to the delivery address you provide during the checkout process. Delivery times may vary depending on your location and the product you have ordered. We will provide you with an estimated delivery time at the time of purchase. Shipping costs will be calculated at the time of checkout and may vary depending on the size and weight of the product.
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Returns and Refunds
We want wholesalers to be completely satisfied with their purchases from Luxe Pet Australia. If for any reason you are not satisfied, please contact us within 14 days of receiving your order to arrange a return or exchange. Please note that we do not accept returns or exchanges on sale or clearance items.
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Intellectual Property
All content and materials on our website, including text, graphics, logos, and images, are the property of Luxe Pet Australia and are protected by copyright law. Wholesalers may not copy, reproduce, distribute, or otherwise use any of the content or materials without our prior written permission.
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Limitation of Liability
Luxe Pet Australia is not liable for any damages, including but not limited to direct, indirect, incidental, punitive, or consequential damages, arising from your use or inability to use our website or products, even if we have been advised of the possibility of such damages.
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Governing Law
These terms and conditions are governed by the laws of Australia and any dispute arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Australia.
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Amendments
Luxe Pet Australia may modify these terms and conditions at any time, and such modifications will be effective immediately upon posting on our website. Your continued use of our website following any modifications constitutes your acceptance of the modified terms and conditions.
Thank you for choosing Luxe Pet Australia as your wholesale partner for pet products. If you have any questions or concerns about our terms and conditions, please contact us.